Leasing

In one flow:
application
to signed lease.

Application, screening, income verification, documents, and e-signature in one place, on the same live record your CRM and AI already share. No separate screening tool, no re-keying, no lost status.

See the full flow on your portfolio.

See demo →

Priya N.

Applicant · Skyline at Roosevelt, unit 318

Application

✓

Application submitted

Aug 28, 2:14 PM, from the record Juno created

✓

Screening

TransUnion, credit and background returned

✓

Income verification

Mastercard, verified

✓

Lease documents

Generated from the quote: $1,840, 12 months, unit 318

○

E-signature

Sent to the applicant, awaiting signature

Status live for agents and the AINothing re-keyed

Five steps. One record. Agents and the AI both see where every applicant stands, so no one re-checks another system to answer a question.

Operators running 2,000 to 60,000 units run the renter journey on Union.

One flow, not a handoff.

In most stacks, leasing and applications live in different tools. The leasing team works on one system, the application and screening run in another, and the status falls out of sync between them. Applicants get asked for the same thing twice, and an agent has to log in elsewhere to answer a simple question.

A Union team member leads a training session with a customer's leasing team

Everything the lease needs, in one place.

Union runs the entire path on a single record. The application, screening through TransUnion, income verification through Mastercard, document generation, and e-signature all happen in the same system your CRM and AI already use.

Inside the application:
screening and verification.

Credit and background screening through TransUnion and income verification through Mastercard, run inside the application, not a separate vendor.

Learn more →

Results land on the applicant’s record the moment they come back, where the agent and the AI can both see them.

Screening and verification

Priya N. · unit 318 · returned 2 minutes ago

Complete

✓

Credit screening

TransUnion, returned

✓

Background screening

TransUnion, clear

✓

Income verification

Mastercard, verified at $6,400 per month

✓

Decision

Approved. Union Security Deposit offered at signing

Status every agent
and the AI can see.

Agents and the AI both see where every applicant stands, so no one re-checks another system to answer a question.

Learn more →

An applicant who asks Juno where things stand gets the live answer, not a promise to check.

Priya N.

Applicant · web chat · 8:41 PM

Chat

Hi, any update on my application for 318?

Your screening and income verification are complete, and the lease is ready for your signature. I just sent it to your email.

Application status, liveLease documents, generated

Apply to signed, without the systems in between.

Applicants get asked for the same thing twice when the application lives in a different tool from the CRM. On Union the application, screening, documents, and signature all happen on the same record your team and AI already use.

Application, screening, income verification, documents, and e-signature, all in one place instead of bouncing between systems.
Credit and background screening through TransUnion and income verification through Mastercard, run inside the application, not a separate vendor.
Agents and the AI both see where every applicant stands, so no one re-checks another system to answer a question.
Saved, filtered views by property and agent let a centralized leasing office pull the exact queue it needs in one click.

Leasing queue

Centralized office · 4 properties · filtered: in progress

Saved view

Priya N.318, Skyline at RooseveltAwaiting signature

Marcus T.214, Skyline at RooseveltScreening

Jordan W.102, The HollisIncome verification

Sam K.411, ParklineApproved

Alex R.207, The HollisDocuments sent

Danielle R.214, Skyline at RooseveltApplication started

One flow,
or a handoff between systems.

The leasing team works on one system, the application and screening run in another, and the status falls out of sync between them. Union runs the entire path on a single record, so status is always current and the AI can answer applicant questions because it sees where they stand.

One flow asks once.
A separate screening tool asks twice.

Union Leasing

Application, screening, income verification, documents, and e-signature on the same record as the CRM and the AI.

A leasing CRM plus a separate screening tool

Status falls out of sync, applicants are asked for the same thing twice, and an agent logs in elsewhere to answer a simple question.

✓

Lease agreement

Generated from the quote: $1,840, 12 months

✓

Pet addendum

1 dog, $300 deposit, $35 a month

○

E-signature

Sent, awaiting the applicant

Documents generated from the record

Document generation and e-signature use what is already on the record, the quoted rent, the term, the unit, so nothing is re-keyed.

✓

Awaiting signature

6 applicants

✓

Screening in progress

9 applicants

Needs documents

3 applicants

The exact queue, in one click

A centralized leasing office pulls the queue it needs by property and agent, instead of chasing updates across systems.

○

Lump-sum deposit

$1,840 due at move-in

✓

Union Security Deposit

Small monthly fee, funds held at Wells Fargo

✓

Enrolled at signing

Billed and managed by Union

A deposit alternative at signing

Residents can choose Union Security Deposit at signing, a small monthly fee instead of a lump-sum deposit, billed and managed in the same platform.

“There’s no one in PropTech SaaS that prioritizes support and partnership the way Union does. Union is peerless there.”

Dustin LaceyChief Technology Officer, Mark‑Taylor Residential

Read the Mark‑Taylor story →

Leasing on one record

Steps in one flow: application, screening, income verification, documents, e-signature

System of record, application status live for agents and the AI alike

Re-keying between a leasing CRM and a separate screening tool

Leasing works better
because it is not a point solution.

It lives on the same platform as your CRM, leasing, AI agents, marketing, renewals, and resident operations, working from the same renter record the rest of Union is already working from.

AI CRM AI Voice Agent AI Web Chat Agent Assist

Leasing

Renewals Marketing Market Intelligence Ancillary Revenue

FAQs

What does Union Leasing include?

The application, credit and background screening, income verification, document generation, and e-signature, all on the same record your CRM and AI already share. The applicant moves from apply to signed without the team bouncing between systems.

Do I need a separate screening vendor?

No. Credit and background screening run through TransUnion and income verification runs through Mastercard, inside the application. Results land on the applicant’s record the moment they come back.

Can the AI see where an applicant stands?

Yes. Application status is live on the same record Juno and Union Voice AI work from, so an applicant who asks where things stand gets the real answer instead of a promise to check.

Does it work for a centralized leasing office?

Yes. Saved, filtered views by property and agent let a centralized team pull the exact queue it needs in one click, and above-property teams see the same record as on-site staff.

Can residents use a deposit alternative at signing?

Yes. Union Security Deposit lets a resident pay a small monthly fee instead of a lump-sum deposit at move-in, with funds held at Wells Fargo. It is offered at signing and billed and managed inside the platform.

How long does implementation take?

About 30 days from kickoff to go-live. Union travels to you and is onsite for kickoff and training, and your team joins Union Slack channels for daily access to the people who build the product.

Take applicants from apply
to signed, all in one place.