AI Voice Agent
Every call answered. Every lead qualified.
Union's voice AI answers, qualifies, handles availability and pricing, and books the tour, all in the same conversation. After hours, weekends, peak season. When a prospect wants a person, warm handoff is one step.
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A full conversation, not a phone tree
Answers on the first ring
Every inbound call picked up. No voicemail, no missed lead, no after-hours gap.
Qualifies and books the tour
Checks availability, quotes pricing, and schedules the tour inside the same call.
Warm human handoff
When a prospect asks for a person, the AI stays on the line until your agent picks up, with full context intact.
Every call transcribed to the record
Transcripts and outcomes land on the CRM record automatically, ready for the next touch.
Why it finishes the conversation
A bolt-on voice tool can only work from whatever the PMS exposes. Union's voice AI sees the full record at every point in the call.
That's the difference between a bot that takes a message and an agent that closes the loop: checking the right unit, honoring the last promise, and booking the tour before the prospect hangs up.